Privacy Policy

Effective Date: 01 July 2023
Elev8 Strategic Partners 
ABN: 89 634 740 908
Website: www.elev8strategicpartners.com.au
Email: hello@elev8partners.com.au

1. Overview

Elev8 Strategic Partners ("we", "our", "us") is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or otherwise interact with our business.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal and business information:

Personal Information:

• Name and job title
  
  
• Contact details (email address, phone number, business address)
  
  
• Company name and ABN
  
  
• Payment or billing details
  
  
• Social media profiles (if voluntarily provided)
  
  
• Any information submitted through contact forms, booking tools, surveys, or communications
  
  

Technical Information:

• IP address and geolocation
  
  
• Browser type, device identifiers, and operating system
  
  
• Website interaction data (e.g., pages visited, time on site)
  
  
• Cookies and analytics data via tools such as Google Analytics
  
  

3. How We Collect Information

We collect information through the following channels:

• Directly from you when you complete forms, sign up for services, book consultations, or communicate with us
  
  
• Automatically through your use of our website (via cookies and analytics tracking)
  
  
• From third parties where you’ve given permission (e.g., payment providers, integrations, or platforms like HubSpot or Calendly)
  
  

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide you with services, proposals, and solutions relevant to your business
  
  
• To communicate with you regarding your projects, inquiries, or support requests
  
  
• To process payments, issue invoices, and maintain financial records
  
  
• To improve our website functionality, client experience, and service offerings
  
  
• To send occasional updates, insights, or promotional communications (with opt-out option)
  
  
• To comply with legal and regulatory obligations
  
  

We will only use personal information for the purposes for which it was collected or as otherwise permitted by law.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who need it to perform their duties
  
  
• Third-party platforms used to deliver our services (e.g., Google Workspace, HubSpot, Stripe, Calendly)
  
  
• Legal, accounting, or technical advisors assisting us with compliance and governance
  
  
• Government or regulatory authorities if legally required
  
  

We do not sell, rent, or trade personal information to third parties under any circumstances.

6. Data Security

We take reasonable technical and administrative steps to protect the personal information we hold, including:

• Secure cloud storage with restricted access
  
  
• Password-protected systems and encrypted data transfers
  
  
• Regular backups and role-based access to confidential information
  
  

Despite our efforts, no system can be guaranteed to be 100% secure. You use our platforms and services at your own risk and are encouraged to contact us immediately if you suspect a data breach.

7. Use of Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand user behaviour on our site
  
  
• Tailor our content and communication
  
  
• Improve user experience and navigation
  
  

You can manage or disable cookies through your browser settings at any time.

8. Accessing and Updating Your Information

You have the right to request:

• Access to your personal information
  
  
• Corrections to any inaccurate or outdated information
  
  
• Deletion of data no longer required by us
  
  

To make such a request, please contact us at hello@elev8partners.com.au. We may need to verify your identity before fulfilling your request.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before engaging with them.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website with a revised effective date. Continued use of our services after an update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we manage your personal information, please contact:

Elev8 Strategic Partners
📧 Email: hello@elev8partners.com.au
🌐 Website: www.elev8strategicpartners.com.au
📍 Registered Address: 165 Peel Street, Tamworth, NSW 2340